Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Excellent
4.9
Based on 342 reviews
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Christian S from All Florida Soft Water came today and replaced an old Kinetico water softener. He was professional from start to finish and even cleaned up after he was done. He listened to my requests and answered all my questions. So far the system has been great and no leaks, no issues. Price was right fair too. I recommend.
Matt is a professional all the way. He explains everything in detail so that I could understand what’s going on.
Mike was amazing and did a great job installing reverse osmosis water filter. It is so nice to no longer having to buy plastic jugs of spring water. We also had water softener installed earlier this year with same company. Shane, the owner responded immediately and scheduled us for next day.We are very happy with product, service and overall experience, highly recommend this business.
Super pleased with these guys - finally, an honest company that doesn’t try to price gouge simply because of the PVB zip code! Our installation experience was simply fantastic, zero complaints. Would highly recommend them for your new water softener installation needs.
Colton was professional and courteous. Answered all our questions with knowledge.
Colton was great- super helpful and great service - we appreciate you guys coming out - thank you
Matt was awesome! Great communication and on time. Was able see the issue and fix with in minutes! If need a water softener All Florida Soft Water is the place. Great customer service and great service after the sale.
Great customer service. Tech that came out today was thorough , knowledgeable, and friendly . A+ company .
My experience with AFSW has been great. Shane was very thorough explaining the whole process with me. He was not pushy at all. Their price was competitive and the quality of the softener seems top notch. Dustin did the install and was very helpful and attentive to my requests. He made sure to explain the functions of the unit to me thoroughly. I am very pleased with the install and am optimistic that the customer service will be great.
Courteous representative. Took time to explain the system and answered all of my questions.
Thank you Florida Soft Water! From testing with Harold (who responded during holidays) to install with Christian (who was extremely professional and knowledgeable) within two days including being added to the refill service schedule is amazing. Knowing I don’t have to worry about a thing really is a huge weight lifted off my shoulders with my new found health conditions. It brings me peace knowing that I will be drinking and bathing in clean non-toxic water! Thanks again!
Wonderful experience! Price was great, salesperson was not pushy and technician was great.
Excellent service, prompt and courteous. It was very easy to set up the appointment. We have used All Florida Water for 4 years and have never been disappointed.
We are new to having a water softener, and recently had a boil water alert. So, we had no idea how to handle it. They sent us Matt who took the time to explain the system and processes without making us feel like dummies. All is ready to roll now, and we were re-salted! Excellent customer service and all around service. 10/10.
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At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association