Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Excellent
4.9
Based on 476 reviews
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Colton, did an excellent job resetting my softener this morning. He’s an excellent member of your team! Top notch! He was very nice to work with and right on time. Knows his stuff!
The salesman knew his stuff and good to work with...the installer was very nice as well and asked before installing items to see where I might want it. All was a great experience!
Super nice Tech..explained equipment to means hopefully solved my excess tasting salt problem.
Dustin just installed our water softener and did a wonderful job!!!! Very professional and left everything clean and tidy. So pleased with our install and our water softener!!!!
We received great service today. Unfortunately, we had been experiencing brown water in the kitchen tap and toilets, after our system would regenerate. After contacting the water company, they informed us that the problem was coming from our water softner and that we should disconnect it and just drink the St Augustine drinking water .. Ugghhhh, no way!!!We contacted All Florida Soft Water, who installed the unit over 11 years ago and Colton found the plastic on the rim seal had been damaged and the recycle process was being hampered. He also replaced the carbon. Replacing the carbon is necessary every 5 years (we were a bit over due) and not cheap, but it will be worth it when the problem is fixed!!
hE WAS NICE, CAME BACK TO SOMPLETE SAME DAY BECAUSE i DIDN'T REALIZE THAT i NEEDED 2 BLADDERS; gOOD JOB!!!
Great local company and customer service! Michael came out was very informative in helping us decide what made sense for our home. Dustin was excellent and thorough during the install that same week. Highly recommend these guys!
The guy who hooked up the service was wonderful did a great job. Very nice person.
Shane and Matt were professional and very informative.All questions were answered and work was well done .
Christian was great. Sales process was easy and install was even easier. Great job on the work. Kept everything neat and tidy. Couldn’t ask for better work.
OUTSTANDING service from beginning to end. Mike T. (salesman) was punctual, polite, knowledgeable, but did not pressure me to make the sale. He presented the facts and quoted the price and answered all my questions. I knew I had made the right decision to choose All Florida Soft Water. Mike followed up and kept me apprised. Just made moving into a new home a whole lot easier. The technicians today were also punctual, knowledgeable and very efficient. Nice guys all the way around. It was a pleasure doing business with them. Choose All Florida Soft Water… you won’t be disappointed. One very happy customer here.
On time excellent service. The technician Matt Jech was very professional and knowledgeable in the service provided.
This service call focused on disconnecting my equipment. The technician was very courteous, knowledgeable, and friendly.
Responded quickly to our inquiry and installed the next businesss day.. very happy with the installation.
Mike was the installation Tech. He showed up early, very polite and explained the water softener details.
From sales to final install, our system was set up in a professional manor. The installer did and awesome job of keeping the work sight clean and tidy. I would definitely recommend.
Very professional and efficient. On time and completed the job in a very timely manner.
It was Refreshing ( no pun intended☺️using All Florida Soft Water. Good customer service. Very professional, fair pricing and immediate attention as our other system failed. Came out the same day! Highly recommend this company. Five stars to the technician. Thank you.
The salesman was knowledgeable and not at all pressuring. He kept me updated on the installation time and notified me when the technician was enroute. The technician was was on time, knowledgeable and personable. The installation was completed quickly and the technician explained how to operate the control panel and valves. I recommened anyone in the market for a softwater unit to contact All Florida Soft Water.
Amazing work, professional, honest, hardworking, and timely. I had the pleasure of having Christian and Logan who are great problem solvers and fixed the issues of another company. I would highly recommend them to anyone and plan on using their services in the future.
Shane was very responsive and had our install scheduled the next day. Tech ran late but communicated and install went smooth
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At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association